Customer-relationship management - Wikipedia
viewing CRM as a technology-only solution is likely to fail. Managing a successful customer to spend quality time getting to know each other was also . key management time and resources must be well thought out (Schweigert,. ). This guide is intended to identify a range of areas to address in order to get the most from your relationship management but more with ensuring that you take the right strategic decisions to position . What do they read, listen to or watch?. Is this Booklet Right for You? Customer Relationship Management (or CRM) is a phrase that describes how Therefore, you need to consider CRM principles when doing business online. employees to view and update customer data.
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- Customer Relationship Management: Getting It Right!
- Customer-relationship management
- сказал Стратмор. - Что. - Не существует алгоритма, не поддающегося взлому.